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SUNSET ROYAL

The newly renovated 4-6 floors were amazing. Blazing fast internet speeds in the rooms and the entire facilities (above 300Mbps!). Good dining choices and bars. Nice activities outside at pool. The lobby and public areas were very nice and clean. The shows were great (open air theater with covering, so Covid-safe).

Jan 5, 2022 – M6050OOericg Member

 

This an amazingly beautiful resort made even better by the wonderful staff. I am sure I will miss someone but I will try to name all who made our visit spectacular.

Miryena in the coffee
Rosy in the spa
Cesar at the sports bar
Adolfo at the sports bar
Mariana pool/sports bar
Victor at the Pool
Gabriel/ Janelle/ Daniel, our Butler’s
Alma in the coffee shop
Reyna in Sales
Roberto on the Segway tour
Emmanuel in the Italian Restaurant and at the Mexican show…..Ask him for a wine list and he deliver!

All were friendly, kind and extremely helpful. They always greeted us with smiles and consistently went above and beyond to make sure our visit was the best it could be.

If there is a downside, it is the no see um’s on the La Herencia Beach, It is amazingly beautiful and placed between 2 of the senote rivers. I live with them in Florida too but if you want to enjoy this area bring some bug spray (avon skin so soft works well) and enjoy the views!

Can’t wait to go back!

SUNSET MARINA

Love coming every year! The staff are so wonderful – I cannot thank Raul, Henri, and Benito from Marina and Julio and Rafael from Royal – they remember us every year and make us feel so welcome. This really makes our trip great and it is the reason we come back and not go to other resorts. We will be back next year!

Dec 8, 2021- jorgeoI6283ZZ- Member

SUNSET ROYAL

We are members and always love this resort. The beach is amazing and Raphael the beach butler is so good! The room butlers I believe are over worked and not able to do the things that they were able to do in our past visits. I felt the same way at Tres Rios this summer. I feel like they need at least one more on staff. Ivan and Uriel did the best they could do but I felt they were really stretched too thin. Also Orbe was extremely helpful getting things to our room and directing us to where we needed to go to get the things we needed. Overall our experiences always amazing at the Sunset resorts.

Dec 2, 2021 – Matandtable Member

SUNSET FISHERMEN

I have been coming to Fishermen’s Village for 20 years. The property is well maintained, the staff are friendly and efficient, it is small and quiet and has an awesome beach. I very mush look forward to coming back again.

Dec 5, 2021 – DrWilliamP- Member

SUNSET FISHERMEN

My husband and I ventured to Sunset Fishermen in Playa del Carmen for 7 days October 23-30, 2021. We had an amazing time. We were worried when we first arrived, because the resort is smaller than other resorts we had visited. However, in the end this was our favorite aspect. A smaller resort makes for a more personal experience. We got to know the staff and plenty of other guests. The restaurant offers different cuisines each night. An easy walk to town town along the beach or on the street felt very safe. You can also take a $7 USD ($14 roundtrip) taxi to town if you prefer. One day we took the ferry to Cozumel. We will probably not do that again. Playa del Carmen and the resort offered the same if not more than Cozumel. The staff were so nice and helped us every step of the way on this trip. We were able to utilize a concierge nurse that came to our room for covid testing. It took less than 30 minutes for both of us to be tested and get the results the day before we flew out of town. Absolutely fantastic. We will be back and hopefully get to stay longer since we both work remotely. The beautiful rooms (including great showers), drinks, meals, staff, guests, pools, swim up bar, jacuzzi, beachfront property and views all made this the trip we truly needed. Thank you to everyone at Sunset Fisherman!! you made my 35th birthday a DREAM 🙂

Nov 1, 2021 – 162aimeea- Member

SUNSET ROYAL

Great week at sunset royal. From check in to checkout. Everyone went out of there way to make the vacation uneventful and relaxing along with great memories with the staff. The resort is having some floors renovated. But noise ( and it was not bad) was only during the day. We were told this was going on and we chose to go. Wouldn’t change a thing. Maybe time to add a new restaurant.

Nov 1, 2021 – Ron B – Member

HACIENDA TRES RÍOS

My 2nd time back to HTR. Lovely as the first visit. Roberto, our activities coordinator, was fun and engaging (and I’m an introvert who doesn’t love groups!)! Luis, a chef, was our cooking instructor. Really fun and special activities to mark and celebrate Dia de los Muertos! Much as gracias Roberto!

Nov 2, 2021 – Swannsway – Member

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