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HACIENDA TRES RÍOS

As usual, the staff at Tres Rios is what makes this resort such a super place to visit. From check in with Sara, who always remembers us from when she was one of our butlers, to Andrea (Andi) who is the hostess (concierge) with the mostest, we were welcomed and put at ease. Tres Rios always has the best servers, Mayra at Katori and Luis, Antonio, Veronica, Joaquin& Natali at Alebrije, are prime examples of what servers should be but rarely are–we would go to any restaurant that they were at because they were so fun to talk to besides going the extra mile to make sure our dining experience was perfect. Pablo, the bartender on the roof of building 5, can make any drink you like–including martinis of every description. Our butlers were dynamite again this year, especially Najelly (sp.) and Daniel. Yes, some of the usual amenities were missing and changes in operations were made due to Covid, but all in all Tres Rios was still a great vacation location.

Dec 27 , 2020 – Michael T – Member

Sunset Today

In 2021 Paradise Awaits

2021 has arrived, and with it, the opportunity to return to paradise, and what better way to do it than with Sunset World’s hotels and experiences in Cancún and the Riviera Maya?

SUNSET FISHERMEN

Sunset Fishermen is a gem. This is our 5th year staying there.
The location is awesome. Property small, clean and well maintained. The staff are exceptional, bartenders are a riot, the House Staff are meticulous and our room was pristine every day. Plenty of amenities to go along with the amazing suites. The food was excellent with kitchen & restaurant staff working under very tough situation. The traditional cooking demonstrations were fun, educational and tasted great…. especially tequila tasting day. The accommodations were spotless and well accommodated. Check in: 4 minutes, check out: 2. The meet & greet airport shuttle made everything very easy.
Unfortunately, this year, they had a problem with the beach, but this was caused by natural phenomenon.
We love this place so much, we’ve already booked our stay in 2021.

Dec 29 , 2020 – The_1st_IslandDoctor – Member

SUNSET ROYAL

Our family joined two other families over the holidays and had an absolute wonderful time. The accommodations were lovely and clean, the staff could not have been friendlier, and food was wonderful.
Alberto was our RCI representative who took care of our every wish. He was super-friendly and made sure every detail was accounted for. We could not have asked for anything more than Alberto offered to us.
Raffi took amazing care of us on the beach. Such a wonderful person who was always around to check-in on us.
The waiters and cooks were quick to help and accommodate any request within reason and really appreciated the tips we would share with them in appreciation of such wonderful service. The whole crew at this resort just work so hard to assure their customers have as wonderful time as possible.

Each evening provided some level of entertainment via local musicians or talent. We enjoyed the variety.
Of note during these times; we never once saw an employee so much as pull their mask away from their face to catch a breath of “fresh air.” All staff were masked the entire time and appropriately throughout.
We will be returning many times over, primarily due to the level of service we received.
Mike and Jen

Jan 27 , 202a – Badger14 – Member

Our México

A very Mexican Christmas

Mexicans celebrate the Christmas season with deeply rooted traditions, let’s learn about some of them.

SUNSET FISHERMEN

Be staff and service ever!!! Please make sure to always tip.
We miss Marlene but love seeing Rigoberto, Bruno, Abimeal, Freddy, Eric, Marcial, Gabiel. Absalon keeps everyone safe and gives great kayak rides. doing a great job with Covid restrictions

Dec 1 , 2020 – Meander791450 – Member

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