Spent five weeks at this resort and had a great time. Shout out to the following staff that made the visit not only fun but memorable, Freddy, Eric, Abimal were great bartenders. Restaurant staff Rigoberto, Randy, Genarro, Bernice and Guerimo were wonderful. Rachael and Alma were awesome as activities staff. Marciel and Ayselmo were very helpful as doormen and overall finding everything we needed. Absilon was a great lifeguard and took us sailing one evening. The manager of the resort was new this year and although I can’t remember his name he was very involved in the resort and was always helping out wherever needed. Overall awesome staff, very clean resort and a fun place to spend my vacation.

Jan 25, 2021 – Susan B – Member


Awesome resort all around! Upon arrival we were greeted with welcome drinks and given tons information about activities as well as food. The rooms are very nice and clean, the staff was extremely nice and welcoming. The pool areas were a good size, the beach area and nature area were awesome! The cenotes were so cool to swim and kayak in! They had lots of food options that were good, highly recommend the Kotori Asian Grill aswell as the Mexican Restaurant! If you love nature as well as luxury Hacienda Tres Rios in Playa Del Carmen is definitely a resort you should check out!

Feb 8, 2021 – dawson_demant – Member


Best vacay experience in a long time. Shout out to the ffg amazing staffs;
Jerson A. from Sale team for doing a great presentation, very respectful and thoughtful.
Ivan H – our majordomo who give an excellent service in taking care of us. He always make us comfortable, and he go beyond and above his call of duty to make us feel pampered every single day.
Raul (reception ) and Mario (waiter) – very friendly and helpful to us.

All staff and crews who do nothing but show care and quality service. Keeping us safe during our stay. Will soon be back for more for sure!!
God bless you all!

Feb 7, 2021 – Rhain20 – Member

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México, a Paradise from Coast to Coast

A beautiful journey through México, with images that inspire us to explore it.

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