Authorized Business Partners

Our clients’ peace of mind is important to us. As such, we understand that investing in a vacation can create uncertainty. This is why we give you the list of our “business partners” authorized to offer vacation packages to our properties.

If you have been contacted by one of these companies, you can be sure your purchase is safe. In case of being contacted by a company that is not registered, please contact our customer service department.

Name

Contact sales

WhatsApp sales

Email sales

Contact reservations

WhatsApp reservations

Email reservations

CANCUNESCAPES.COM

Name

USA & CANADA: 1 866 8780629

Contact sales

Whatsapp: 1 689 250 3247

WhatsApp sales

~

Email sales

USA & CANADA: 1 866 875 7016

Contact reservations

WhastApp : +52 998 185 7681

WhatsApp reservations

~

Email reservations

CANCUNCARDS.COM

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 800 681 9366
USA and CAN 1800 973 0634
www.cancuncards.com

Contact reservations

WhatsApp: +52 998 321 3260

WhatsApp reservations

~

Email reservations

Dream Destinations

Name

USA & CANADA: 1 800 986 3963

Contact sales

WhatsApp: +52 1 998 244 1453

WhatsApp sales

sales@dreamdestinations.travel

Email sales

USA and CAN 1866 760 1843
MEX 800 681 5383
Resto del mundo +52 998 287 4102

Contact reservations

Whatsapp +52 998 242 1279

WhatsApp reservations

~

Email reservations

SHARE

Name

MÉXICO: 800 262 9496
USA / CANADÁ: 1 800 961 6024
RESTO DEL MUNDO: +52 998 287 4101

Contact sales

WHATSAPP: +52 9982940778

WhatsApp sales

~

Email sales

México: 800 800 3410
Estados Unidos: 1 800 818 6976
Resto del mundo: +52 998 287 4109

Contact reservations

Whatsapp +52 998 242 1279

WhatsApp reservations

~

Email reservations

YUCATAN HOLIDAYS .COM

Name

USA 1 800 658 3141
UK 0 800 520 0456

Contact sales

WhatsApp +52 998 147 0189

WhatsApp sales

~

Email sales

USA 1 800 658 3141
UK 0 800 520 0456

Contact reservations

WhatsApp +52 998 147 0189

WhatsApp reservations

~

Email reservations

VACACIONANTE.COM

Name

USA: 1 (866) 921 3774
1 (800) 986 3819
Mexico: +52 998 251 6029

Contact sales

WhatsApp: +52 998 577 6645

WhatsApp sales

~

Email sales

México: 800 800 3410
Estados Unidos: 1 800 818 6976
Resto del mundo: +52 998 287 4109

Contact reservations

Whatsapp +52 998 242 1279

WhatsApp reservations

~

Email reservations

MYCANCUNTRIP

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

México: 800 800 3410
Estados Unidos: 1 800 818 6976
Resto del mundo: +52 998 287 4109

Contact reservations

Whatsapp +52 998 242 1279

WhatsApp reservations

~

Email reservations

PURA VIDA LIFESTYLES

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 792 6109

Contact reservations

WHATSAPP: +52 998 223 7471

WhatsApp reservations

members@puravidalifestyles.net

Email reservations

LOYALTY PROGRAM

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 792 6109

Contact reservations

WHATSAPP: +52 998 223 7471

WhatsApp reservations

service@theultimateloyalty.com

Email reservations

RETURN TO PARADISE

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

US/Canada 1 800 871.7915
Other Countries +52 (998) 287 4111

Contact reservations

~

WhatsApp reservations

reservations@yucatanholidays.travel

Email reservations

RCI

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/CAN - 1 800 926 5140
MEXICO - 800 681 6958
INTERNACIONAL - +52 998 251 6013
EXT 6145 - Kendra Acosta.
EXT 6184 – Walfred Jacinto.

Contact reservations

~

WhatsApp reservations

sunsetrsvriviera@sunset.com.mx
sunsetrsvcancun@sunset.com.mx

Email reservations

INTERVAL INTERNATIONAL

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/CAN - 1 800 926 5140
MEXICO - 800 681 6958
INTERNACIONAL - +52 998 185 2437
EXT 6163 – Nicolas Vittar.

Contact reservations

~

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

HOLIDAYS LOUNGE

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: +52 998 287 4128
USA & CANADA: 1 800 961 5621

Contact reservations

~

WhatsApp reservations

holidayslounge@sunset.com.mx

Email reservations

ASCENDANT HOLIDAYS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: +52 998 287 4128
USA & CANADA: 1 800 961 5621

Contact reservations

~

WhatsApp reservations

ascendantholidays@sunset.com.mx

Email reservations

TRAVEL CLUB EAZY VACATIONS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

TRAVEL CLUB BACON

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

TRAVEL CLUB SPIRIT

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

TRAVEL TRANSPARENCY

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

TRAVEL CLUB SERENITY TIME

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

TRAVEL CLUB SAVE N'GO

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

MEX: 01 800 681 6726
USA & CANADA: 1 800 760 5223

Contact reservations

~

WhatsApp reservations

membercert@sunset.com.mx

Email reservations

DAE EXCHANGE (7 ACROOS)

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

HOLIDAYS SYSTEMS INTERNATIONAL

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

ECUAORLANDO

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

EMOTION TRIPS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

EXPERIENCE TOURS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

IDEAL VACATIONS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

ISYVAC

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

JASA GROUP

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

BOOK HOTEL STAYS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

MONSTER RESERVATIONS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

PREFERED GUEST

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

RESORT SAVE

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

FAMILY DREAMS GETAWAYS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

CANCUNVIPVACATIONS.COM

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

THE VIP HOLIDAYS.COM ( SEAPAL)

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

DESTINACCES.COM

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

FAMILY VACATION GETAWAYS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

VIP HOLIDAYS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

SEVEN TWENTYFOUR

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

TRAVEL FACTORY

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

SOUNION

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

SUNSTATE CLIENT

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

TRAVEL SERVICES GROUP

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

UNIVERSAL TRAVEL

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

WORLD WIDE VACATIONS

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

USA/ CANADA 1 800 926 5140
EXT 6163

Contact reservations

WhatsApp: +52 998 185 2437

WhatsApp reservations

exchangersv@mxrru.com

Email reservations

VacationVIP.com

Name

~

Contact sales

~

WhatsApp sales

~

Email sales

1866 963 5607

Contact reservations

~

WhatsApp reservations

Vacationsvip.cancun@sunset.com.mx

Email reservations

Privacy Policy

I. Responsible for the protection of your personal data.

Promotora Sunset Beach Club S.A. de C.V., hereinafter referred as Promotora Sunset, with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).

II. Data collected and use of the information requested from our customers.

Personal data collected through physical formats in hotels, by telephone, or by electronic means (online) through our websites, will be used to begin, administer and maintain the services offered to our vacational members club.

a) General Data

The general data requested in our forms such as: name, gender, signature, home address, phone number, cell phone number, e-mail, date of birth, job, home city, economic dependents, country, national identity document or passport will be used for the following essential purposes:

  1. Begin providing services that customers contract with the company;
  2. To upload our vacational member club´s information into our systems and database to provide and administer the services contracted;
  3. To create our vacational member clubs´ electronic and paper files;
  4. Carry out the verification of your personal data collected by our Call Center;
  5. To comply with the different laws that regulate our services and activities;
  6. To deal with complaints and inquiries, and to provide our customers with information related to travel reservations or cancellations received by our Call Center;
  7. To confirm, verify, correct and update the personal data;
  8. Carry out the sign of the contract;
  9. To administrate your personal data in the sales room and contracting Area;
  10. To charge for our services and for the collection efforts with respect to receivables that are not paid when due;
  11. To charge for services and programs paid electronically with a credit card;
  12. To charge any additional expenses or fees for extra services contracted, and;
  13. To properly identify our clients as vacational members club or guests.

Additionally, this information can be used for the following non-essential purposes:

  1. a) To send our vacational member club offers, discounts, special fees and other benefits;
  2. b) To improve our holiday offer by sending your information to our business partners;
  3. c) For statistical purposes; and,
  4. d) For promotional and marketing purposes.

b) Financial and Patrimonial Assets Data

The financial and patrimonial data collected such as credit card number, bank account, monthly income and additional incomes, will be used to analyze the financial profile of our vacational members club and customers in order to grant them access to promotions and programs based on their economic characteristics. Furthermore additional information may be required in compliance of Mexican Federal Law to prevent money laundering (Lay Federal para la Prevención e Identificación de Operacions con Recursos de Procedencia lícita LFPIORPI).

According to Mexican Privacy Law, it is required to obtain express consent of guests and customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in writing at the moment of the data collection, informing you of the legal consequences of their decision to grant it or not.

III. Data transfer.

The personal data collected by Promotora Sunset can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, and also can be transferred to companies who elaborate profiles and consumer trends for our vacational members club, therefore it will not be necessary to have the express consent of the owner of the data for this transfer in accordance with Article 37, Section VII of the LFPDPPP, as well as the provision contained in Article 49 of the GDPR.

IV. Use of images.

Promotora Sunset may use, print, reproduce and publish any captured image(s) of partners, vacational members club, guests, beneficiaries, and people referred to in print, electronic media (blogs, private social networks such as Facebook, website), and its broadcasts, in order to document events that are celebrated, such as the delivery of awards and rewards. Be the images captured by Promotora Sunset itself or through external suppliers hired for these activities.

When any image of any guest, partner, family member, client, partner, or referral is going to be used for advertising purposes, their express consent will be required.

V. Restrictions on the use or disclosure of personal data.

Those who wish to limit the use and disclosure of their personal data may sign up for the “do not call list” administered by PROFECO. For more information visit http://rpc.profeco.gob.mx/ or send an email to datospersonales@sunsetworld.net requesting to stop being contacted for these purposes.

VI. Rights of access, rectification, cancellation, and opposition, and withdrawal of consent.

Holders of personal data collected by Promotora Sunset may request access, correction, cancellation, opposition, or withdraw their consent via email to datospersonales@sunsetworld.net.

VII. Online data management.

This section describes the use of your personal data on the following websites:
www.sunsetworldresorts.com

Cookies: A cookie is information that an Internet portal sends to your computer, which is stored on your hard drive. We may use the information stored in the cookie to facilitate the use of our website.

Social Networks: Information posted by users of social media is subject to the terms established by the social media provider.

VIII. Complaints regarding the use of your personal data.

If you believe your data protection rights have been violated, you can submit a complaint to the National Institute for Access to Information and Data Protection (INAI). For more information visit www.inai.org.mx.

IX. More Information – Privacy Office.

For questions, contact our Privacy Officer at datospersonales@sunsetworld.net.

X. Updates

This Privacy Notice is effective from January 1st of 2012 and may be modified. Updates will be posted on our websites listed in section VII.

Last Updated: June 1st 2020