Delight in the middle of a pandemic


This is a great family resort working hard to assure you have a safe and enjoyable experience during a scary pandemic. We were totally impressed that the resort has spared no effort or expense to assure our stay was as safe as possible and still have a great time. There were several staff members who went out of their way to make sure we were not only safe but personally worked to make sure we had a memorable experience. Victor a member of the wait staff was particularly attentive during meals paying special attention to us and our seven grand kids. Anahi provided a delightful experience on the bicycle tour. Diego helped us with photos and navigating the cenote and river with the Kayaks. Raul guided us through the morning exercise to keep us in shape while enjoying all the great food at Hacienda Tres Rios. What a delightful staff that assured our great experience at this beautiful resort. We will definitely be back.

Jul 27 , 2020 – Paula M – Member