Wonderful wonderful staff. Quality people make a quality stay!


Our week here was absolutely wonderful. The entire staff is so kind, so caring and so genuinely hardworking that you just cannot believe it. I truly think the people here make it so enjoyable. We arrived and Uriel and Ivan made sure we had everything we needed, going above and beyond for us. We enjoyed our meals in Aquario restaurant. We had a beautiful view of the pool and the ocean. At breakfast, we enjoyed great food and the pleasure of meeting everyone- but especially Alberto, Alan and Roberto. Top notch service. When it came to dinner time, we had more wonderful servers. Zacarias and Camilo were just wonderful making recommendations for dinner and keeping our wine glasses full. The staff at Aquario is just so wonderful, we really enjoyed every meal there! There are only two restaurants here but Aquario changes the theme of the menu daily, so it’s like going to a new restaurant every day. We really enjoyed every single meal. As for the pool, we had such wonderful views of the bright blue ocean. Good music and more attentive staff make sure you have plenty of drinks and pool side snacks. In the afternoon, Miguel and the activity staff do some sort of drink or food tasting poolside. Again, excellent. We loved walking the white sand beaches and having a centrally located hotel to return to. It’s not far from the airport, shopping or excursions to isla mujeres. We would highly recommend staying at sunset royal beach resort. I think because it’s not so huge as some places we have visited before- that is how they get to know you and cater to what really matters to you. Thank you to all the staff for making it a truly relaxing week! We will definitely be back!

Oct 3, 2021 – Kelly P – Member