Kathleen Prado


Kathleen Prado- Tres Rios Member, Sunset Royal member and Yaght membership I went with a family and friends of 9 people the week of July 20-27, 2019. We had exceptional service from Daniel the Capitan in the restaurants! The chefs food was exquisite. Manual our Butler/Mayor Domo was wonderful to my family! He was so attentive, respectful and helpful to all of us, however Axel the other Butler never assisted us, we could never find him. When I called for service Manuel would call back immediately within minutes. Always checking on us to see if we needed anything! Carlitos the Captain at the pool was very helpful too! He made sure we were taken care of. JOSE The waiter in the restaurant was also very wonderful! I would recommend this resort to anyone and I will continue to bring more family and friends to enjoy Cancún here!

Jul 28, 2019 – Katprado1 – Member