Great vacation despite Covid.


As usual, the staff at Tres Rios is what makes this resort such a super place to visit. From check in with Sara, who always remembers us from when she was one of our butlers, to Andrea (Andi) who is the hostess (concierge) with the mostest, we were welcomed and put at ease. Tres Rios always has the best servers, Mayra at Katori and Luis, Antonio, Veronica, Joaquin& Natali at Alebrije, are prime examples of what servers should be but rarely are–we would go to any restaurant that they were at because they were so fun to talk to besides going the extra mile to make sure our dining experience was perfect. Pablo, the bartender on the roof of building 5, can make any drink you like–including martinis of every description. Our butlers were dynamite again this year, especially Najelly (sp.) and Daniel. Yes, some of the usual amenities were missing and changes in operations were made due to Covid, but all in all Tres Rios was still a great vacation location.

Dec 27 , 2020 – Michael T – Member