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Four Caribbean islands near Cancun

Isla Mujeres

Isla Mujeres, a beautiful place with pedestrian streets full of color and life. It is a place where Caribbean buildings dominate the landscape, contrasting with the beautiful turquoise waters that surround the island. Declared a magical city in 2015, it is 8 kilometers long and 500 meters wide, located northeast of Cancun, 13 kilometers from its coast and 20 minutes away by ferry. Isla Mujeres offers visitors a magical experience for its natural beauty and cultural richness, besides being an important part of the Mayan civilization.

How to get to Isla Mujeres?

There are two ways to get to Isla Mujeres, you can take the ferry from the Embarcadero to Isla Mujeres in Cancun’s Hotel Zone, next to the Scenic Tower. The other option is to take the ferry in Puerto Juarez, where boats leave every 30 minutes to the northern part of the island.

How to make the trip more practical?

There are several ways to get around Isla Mujeres. Driving a car is not recommended due to the lack of parking on the island. Instead, we recommend renting a golf cart or scooter to get around the island. You will need a valid driver’s license for this, and it is subject to availability.

Cozumel

Cozumel is one of the most popular destinations for travelers looking for an immersive underwater experience. Thanks to its turquoise and crystal-clear waters, white sand, reefs, and endless underwater flora and fauna, this destination is perfect for relaxing and enjoying the sun. Cozumel is an island of tradition and modernity. It combines its legacy of Mayan culture with its modern infrastructure to receive tourism, a great example is its international airport that allows people to arrive from all over the world.

Surrounded by the turquoise waters of the Caribbean Sea, this island is home to the second-largest barrier reef in the world. It is an ideal destination for adventure, relaxation, and all kinds of activities surrounded by nature. It has been declared a Biosphere Reserve by UNSECO.

How to get there?

Thanks to its modern infrastructure, you can get to Cozumel in several ways:
1. By air: Cozumel has an international airport that facilitates access to this beautiful island.
2. By cruise ship: Cozumel has three international piers and receives cruise ships every day of the week.
3. By ferry: There are two ways to get to Cozumel, the first takes 30 minutes and is for passengers only. The second option takes 60 minutes and is the car ferry. They leave Playa del Carmen every day of the week with different schedules.

How to make the trip more convenient?

There are several ways to get around Cozumel, you can take a taxi but it is not the cheapest option. If you are staying for a few days, you could rent a car or motorcycle to save money.

Be a responsible traveler.

When visiting Cozumel, we recommend that you respect the ban on octopus, tuna, and lobster. Remember that the snail is a protected species, so avoid eating it. Also, do not touch or remove starfish or hit the reefs. Every time you apply sunscreen, remember that the best option is to use a biodegradable one.

Holbox

Holbox, which means “black hole” in Mayan, is a quiet island where you will find many golf carts, but not many ATMs or cars. Many of the locals are fishermen, so fresh seafood is plentiful. There are many charming boutique hotels on the island. Holbox is quickly becoming a popular destination for the hundreds of whale sharks that congregate in the area every May through September. Visitors come from all
over the world to swim with these gentle giants.

How to get there?

There are two ways to get here, by sea or by air. The easiest way is to take a boat, either a private boat or a ferry. They usually go from Chiquilá to Holbox. To get to Chiquilá, you can take a bus or car from Playa del Carmen, Cancun, or other points on the Riviera Maya. The average distance between Cancun and Chiquilá is 140 kilometers, if you decide to go by car, it will take you about two hours to get to Chiquilá.

How to make the trip more practical?

Here the roads are not paved and there are no cars. Everyone travels by golf cart or bicycle. If you want to get around the island, we recommend renting one of these vehicles; this way you will have the freedom to explore the island.

What to do in Holbox?

The island is not a place of luxury, but you will find a beautiful, simple, unspoiled place: a paradise. Here you can dedicate yourself to rest and relaxation. It is a place with colorful streets surrounded by turquoise waters that make Holbox a place like no other.

Conscious traveler

Remember that it is important not to leave a footprint in this beautiful place. Avoid picking up shells or sand. You must take care of this ecosystem as much as possible. You can also recycle as much as possible, because all the garbage you generate stays in this beautiful place.

Contoy Island

Located 30 kilometers north of Isla Mujeres, where the waters of the Caribbean Sea meet the Gulf of Mexico. It is a dream destination for wildlife lovers, only 200 visitors are allowed per day to preserve its natural beauty. It is an area declared a Natural Reserve and National Wildlife Refuge since 1961. It is also known as the Island of Birds for its wonderful variety of birds.

It has an extension of 8 kilometers long and 800 meters wide. It is in a reef mass, it marks the beginning of the second longest barrier reef in the world, the Mesoamerican Reef, so there are abundant marine species, especially crustaceans. Besides being a nesting site for birds, it also serves as a refuge for hundreds of lobsters. It is an island uninhabited by humans and is managed by the National Commission of Natural Protected Areas.

How to make the trip more practical?

It is essential that you know how to swim because if you step on the reef, you could damage it completely. Another recommendation is to remember that you cannot use sunscreen in this National Park, not even biodegradable. The mission is to preserve this paradise that protects magnificent natural beauties and its semi-virgin beaches. Avoid leaving a trace, take all your garbage with you, and remember
that it is absolutely forbidden to feed any animal.

Remember that this is an area where cosmetics and other beauty products are not allowed, as the oil layer on the sea surface limits the amount of sunlight and kills the corals. Take precautions and wear a long-sleeved T-shirt with UVA protection. Bring mosquito repellent as there are many on this island.

How to get there?

You can get there by authorized boats from Cancun, Puerto Juarez, or Isla Mujeres. Departures are at 9 a.m. and return around 5 p.m. The trip can take one to two hours, depending on the type of boat, departure point, and weather conditions.

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Privacy Policy

I. Responsible for the protection of your personal data.

Promotora Sunset Beach Club S.A. de C.V., hereinafter referred as Promotora Sunset, with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).

II. Data collected and use of the information requested from our customers.

Personal data collected through physical formats in hotels, by telephone, or by electronic means (online) through our websites, will be used to begin, administer and maintain the services offered to our vacational members club.

a) General Data

The general data requested in our forms such as: name, gender, signature, home address, phone number, cell phone number, e-mail, date of birth, job, home city, economic dependents, country, national identity document or passport will be used for the following essential purposes:

  1. Begin providing services that customers contract with the company;
  2. To upload our vacational member club´s information into our systems and database to provide and administer the services contracted;
  3. To create our vacational member clubs´ electronic and paper files;
  4. Carry out the verification of your personal data collected by our Call Center;
  5. To comply with the different laws that regulate our services and activities;
  6. To deal with complaints and inquiries, and to provide our customers with information related to travel reservations or cancellations received by our Call Center;
  7. To confirm, verify, correct and update the personal data;
  8. Carry out the sign of the contract;
  9. To administrate your personal data in the sales room and contracting Area;
  10. To charge for our services and for the collection efforts with respect to receivables that are not paid when due;
  11. To charge for services and programs paid electronically with a credit card;
  12. To charge any additional expenses or fees for extra services contracted, and;
  13. To properly identify our clients as vacational members club or guests.

Additionally, this information can be used for the following non-essential purposes:

  1. a) To send our vacational member club offers, discounts, special fees and other benefits;
  2. b) To improve our holiday offer by sending your information to our business partners;
  3. c) For statistical purposes; and,
  4. d) For promotional and marketing purposes.

b) Financial and Patrimonial Assets Data

The financial and patrimonial data collected such as credit card number, bank account, monthly income and additional incomes, will be used to analyze the financial profile of our vacational members club and customers in order to grant them access to promotions and programs based on their economic characteristics. Furthermore additional information may be required in compliance of Mexican Federal Law to prevent money laundering (Lay Federal para la Prevención e Identificación de Operacions con Recursos de Procedencia lícita LFPIORPI).

According to Mexican Privacy Law, it is required to obtain express consent of guests and customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in writing at the moment of the data collection, informing you of the legal consequences of their decision to grant it or not.

III. Data transfer.

The personal data collected by Promotora Sunset can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, and also can be transferred to companies who elaborate profiles and consumer trends for our vacational members club, therefore it will not be necessary to have the express consent of the owner of the data for this transfer in accordance with Article 37, Section VII of the LFPDPPP, as well as the provision contained in Article 49 of the GDPR.

IV. Use of images.

Promotora Sunset may use, print, reproduce and publish any captured image(s) of partners, vacational members club, guests, beneficiaries, and people referred to in print, electronic media (blogs, private social networks such as Facebook, website), and its broadcasts, in order to document events that are celebrated, such as the delivery of awards and rewards. Be the images captured by Promotora Sunset itself or through external suppliers hired for these activities.

When any image of any guest, partner, family member, client, partner, or referral is going to be used for advertising purposes, their express consent will be required.

V. Restrictions on the use or disclosure of personal data.

Those who wish to limit the use and disclosure of their personal data may sign up for the “do not call list” administered by PROFECO. For more information visit http://rpc.profeco.gob.mx/ or send an email to datospersonales@sunsetworld.net requesting to stop being contacted for these purposes.

VI. Rights of access, rectification, cancellation, and opposition, and withdrawal of consent.

Holders of personal data collected by Promotora Sunset may request access, correction, cancellation, opposition, or withdraw their consent via email to datospersonales@sunsetworld.net.

VII. Online data management.

This section describes the use of your personal data on the following websites:
– www.sunsetworldresorts.com

Cookies: A cookie is information that an Internet portal sends to your computer, which is stored on your hard drive. We may use the information stored in the cookie to facilitate the use of our website.

Social Networks: Information posted by users of social media is subject to the terms established by the social media provider.

VIII. Complaints regarding the use of your personal data.

If you believe your data protection rights have been violated, you can submit a complaint to the National Institute for Access to Information and Data Protection (INAI). For more information visit www.inai.org.mx.

IX. More Information – Privacy Office.

For questions, contact our Privacy Officer at datospersonales@sunsetworld.net.

X. Updates

This Privacy Notice is effective from January 1st of 2012 and may be modified. Updates will be posted on our websites listed in section VII.

Last Updated: June 1st 2020

Aviso de privacidad

I. Responsable de la protección de sus Datos Personales.

Vacacionando.com S.A. de C.V. (Vacacionante.com), con domicilio en Boulevard Kukulcán, kilómetro 7 MZ 42 LT 13, Local 25-A Benito Juárez, Código Postal 77500, Cancún Quintana Roo México, es responsable del tratamiento de los datos personales recabados de sus clientes en términos de lo establecido por el artículo 3º fracción XIV de la Ley Federal de Protección de Datos Personales en Posesión de Particulares (LFPDPPP) así como por las disposiciones contenidas en los artículos 1º, 3º y 5º del Reglamento (UE) 2016/679 Del Parlamento Europeo y Del Consejo (RGPD).

II. Finalidades del Tratamiento de los Datos Personales y tipo de datos recabados.

Los datos personales recabados a través de formatos físicos, vía telefónica, o bien en medios electrónicos (en línea), en nuestros sitios web, serán utilizados para el inicio, administración y mantenimiento de los servicios que ofrecemos a nuestros clientes de los programas y promociones que ofrece la empresa, en términos de lo señalado en este apartado.

A) DATOS GENERALES

Los datos personales generales recabados como: nombre, dirección, teléfono, correo electrónico, fecha y lugar de nacimiento, firma, identificación oficial vigente, país de procedencia, ciudad de procedencia, ocupación, son utilizados para las siguientes finalidades esenciales:

  1. Iniciar la prestación de servicios que contraten los clientes con la empresa;
  2. Dar de alta la información en nuestros sistemas y bases de datos para la prestación y mantenimiento de nuestros servicios;
  3. Compraventa de certificados vacacionales;
  4. Para la adquisición de paquetes vacacionales subsidiados por el grupo Sunset World Resorts y su Club Vacacional, a través de su sitio web;
  5. Asignar a nuestros clientes números de certificados y códigos para acceso a nuestros diversos productos y servicios gestionados por nuestros sitios web listados en el numeral VII del presente aviso de privacidad;
  6. El cumplimiento de las disposiciones legales aplicables a la prestación de servicios que da la empresa;
  7. Generar los expedientes físicos y electrónicos de nuestros clientes y huéspedes;
  8. Atención de reclamaciones, quejas, dudas, modificaciones y cancelaciones de servicios, a través de nuestro “Call Center”;
  9. Confirmar, verificar, corregir y actualizar la información recolectada para la prestación de nuestros servicios;
  10. Realizar la gestión de reservaciones solicitadas por nuestros clientes que contraten nuestros servicios;
  11. Llevar a cabo las gestiones de cobranza corporativa de nuestros servicios;
  12. El cobro vía electrónica de programas, productos y/o servicios a través de tarjeta de crédito;
  13. Aplicar el cobro de cargos y cuotas adicionales que procedan;
  14. Identificarlo como socio o huésped.

Asimismo, esta información personal también podrá ser utilizada para las siguientes finalidades secundarias (no esenciales):

  • Ofrecer promociones, descuentos y tarifas especiales;
  • Fines estadísticos; y,
  • Publicidad y mercadotecnia.

B) DATOS FINANCIEROS Y PATRIMONIALES

Los datos personales financieros y/o patrimoniales como el número de tarjeta de crédito, así como información de cuentas e ingresos que puedan ser recabados en su momento para evaluar a qué beneficios pueden tener acceso los clientes y huéspedes, así como aquella información que sea requerida para dar cumplimiento a la Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita (LFPIORPI), será recolectada a través de un formato específico en el cual se solicitará en dicho acto el consentimiento expreso de los clientes, informándoles las consecuencias jurídicas de su decisión de otorgarlo o no.

III. Transferencia de datos personales.

Los datos personales recabados por Vacacionante podrán compartirse con los proveedores de bienes y servicios que nos auxilian, para proveer de estos a los requeridos por nuestros clientes, los cuáles son necesarios para dar cumplimiento a la prestación de servicios que sea contratada, por lo que para esta transferencia no será necesario contar con el consentimiento expreso del titular de los datos, de conformidad con lo señalado por el artículo 37, fracción VII de la LFPDPPP así como por lo dispuesto por el artículo 44 del RGPD.

Salvo los casos señalados con anterioridad y a menos que se actualice alguno de los supuestos contenidos en el artículo 37 de la LFPDPPP y 49 del RGPD, los datos proporcionados por nuestros visitantes y clientes no serán transmitidos bajo ninguna circunstancia.

IV. Marcas propiedad de Vacacionante.com.

“Vacacionante ”

podrá llevar a cabo la oferta de sus paquetes vacacionales a través de las siguientes marcas de su propiedad:

  • Vacacionante
  • Caribbeanvacay.com
  • Partiu Caribe

V. Uso de imágenes.

Por otra parte Vacacionante podrá utilizar, imprimir, reproducir y publicar la(s) imagen(es) que sean captadas de socios, huéspedes, beneficiarios y personas referidas en medios impresos, electrónicos (blogs, redes sociales privadas como Facebook, sitio Web), en todas sus manifestaciones, sus interpretaciones o ejecuciones, sus ediciones, sus fonogramas o videogramas, y en sus emisiones, con el objeto de documentar periodísticamente y comunicar información relativa a eventos que se celebran como: entrega de premios y recompensas, ya sea por sí o a través de proveedores externos que sean contratados para estas actividades.

Cuando la imagen de algún visitante, familiar, cliente, socio o referido vaya a ser utilizada para fines publicitarios, esta situación será notificada a los titulares, y se le requerirá su consentimiento expreso en un formato especifico, para que señale si acepta el tratamiento de las imágenes para estos fines.

VI. Medios para limitar el uso o divulgación de datos personales.

Conforme a lo señalado en el artículo 16º fracción III de la LFPDPPP, el artículo 111º del Reglamento de la LFPDPPP, así como el artículo 18 del RGPD, aquellas personas que deseen limitar el uso y divulgación de sus datos personales; o bien ya no deseen seguir recibiendo comunicados en relación con las finalidades no esenciales detalladas en este aviso, podrán enviar un correo electrónico a la dirección: datosvacacionando@mxrru.com solicitando dejar de ser contactados para dichas finalidades.

VII. Revocación del consentimiento y ejercicio de derechos de Acceso, Rectificación, Cancelación y Oposición.

Conforme a lo señalado en la LFPDPPP, a partir del 6 de Enero de 2012, así como los artículo 15, 16, 17, 18 del RGPD, los titulares de los datos personales recabados por Vacacionante , podrán solicitar el acceso, la rectificación, la cancelación (en caso que ésta sea legalmente procedente) u oponerse al uso de los mismos, así como revocar su consentimiento.

Para ejercer estos derechos deberá seguir el siguiente procedimiento:

  1. Enviar un correo electrónico, a nuestro Oficial de Privacidad en la dirección: datosvacacionando@mxrru.com solicitando el ejercicio de los derechos ARCO…
  2. Tratándose de datos personales cuyos titulares sean menores de edad o personas incapaces…
  3. Los titulares deberán enviar su correo de solicitud para el ejercicio de los derechos ARCO…
  4. Las solicitudes para el ejercicio de los derechos ARCO deberán presentarse en horas y días hábiles…
  5. Deberán enviar la solicitud al correo electrónico señalado en el numeral 1)…
  6. En caso de que, su solicitud haya sido enviada en viernes o bien en día inhábil laboral…
  7. Este plazo podrá ampliarse por veinte días hábiles adicionales cuando existan causas que lo justifiquen…
  8. En caso de que la solicitud sea procedente…
  9. En todos los casos en que la solicitud sea procedente…

VIII. Manejo de Datos Personales en línea.

En esta sección se señalan las características del tratamiento de los datos personales de los usuarios de nuestros sitios de internet:

  • www.vacacionante.com
  • www.caribbeanvacay.com
  • www.partiucaribe.com
  • www.vacacionante.com.br

POLÍTICA DE PRIVACIDAD EN LÍNEA

Los portales de Vacacionante registran la información de las personas que ingresan y “navegan” en ellos…

COOKIES

La cookie es una breve información que el portal de Internet envía a la computadora del usuario…

REDES SOCIALES

La información que nuestros visitantes publican o envían vía “Inbox”…

PORTABILIDAD DE DATOS

De conformidad con lo establecido por el artículo 20 del RGPD…

IX. ¿Ante quién puede presentar sus quejas y denuncias por el tratamiento indebido de sus datos personales?

Aquellos titulares que consideren que su derecho de protección de datos personales ha sido lesionado…

X. Información.

Aquellas personas que tengan alguna duda sobre el contenido, interpretación o alcance de este aviso…

XI. Cambios en el Aviso de Privacidad.

Este Aviso de Privacidad está vigente desde el 1º de enero de 2012…

Fecha de última actualización: 01 de abril de 2023.