Coronavirus information for Cancún and Riviera Maya

Sunset World Awards

Country-specific Information

  • The Mexican Undersecretary of Prevention and Health Promotion, through the Sanitary and Epidemiological Intelligence Unit, has an active epidemiological surveillance system to detect and control COVID-19 and are taking appropriate actions in the cases that have been reported in other regions of the country. These all were imported and are being treated according to international protocols.
  • Within the state of Quintana Roo, 1,500 people have been trained in the 30 care protocols designed for public and private hospitals. Coordination actions have been strengthened with authorities from the three orders of government, the three health jurisdictions in Quintana Roo.
  • No quarantine policies are in effect.

Information based on official data from the Mexican Secretariat of Health.

Sunset World Hotels

  • Our hotels are strictly following the prevention and care protocol in line with the actions and measures recommended by the local and international public health authorities, including the WHO and the Mexican Secretary of Health.
  • Our six hotels, already certified by the Distintivo H program of strict hygiene in the food preparation process, are reinforcing strict adherence to international protocols in all areas with increased frequency of handwashing and disinfection of work areas every 30 minutes in restaurants, bars and common areas of the hotels, as well as thorough disinfection of rooms.
  • Antibacterial gel is available in all common areas, as antibacterial towelettes in the gyms.

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