If you have been a victim of timeshare fraud, you should report the fraud to the FBI’s Internet Crime Complaint Center (IC3) at https://www.ic3.gov and consider filing a criminal complaint with the attorney general’s office in the state where the resort is located.
The following steps should be taken:
Report the fraud: Contact FBI’s Internet Crime Complaint Center (IC3) and file a formal complaint with the FBI’s IC3 at https://www.ic3.gov.
State Attorney General: File a criminal complaint with the attorney general’s office in the state where the resort is located.
Seek legal advice: Consult an attorney. If you believe you have a solid case, seek the advice of an attorney specializing in consumer protection or fraud.
Power of Attorney: If you plan to file a complaint in Mexico, consider hiring an lawyer with a valid power of attorney.
Protect Yourself from Future Scams:
Beware of unsolicited calls, texts, or emails. Scammers often use aggressive tactics and time-sensitive offers. Always research the entities you contact and verify the legitimacy of the companies or individuals before sharing any information or making payments.
Avoid “free” offers: Be wary of promises of free meals or gifts, as these are often part of a scam.
Consider Alternatives to Timeshare Sales Companies: Instead of using a timeshare sales company, consider contacting the resort developer directly or selling your timeshare on your own.
If you are a Sunset Word member at Club Sunset or Club Hacienda Tres Rios and have any concerns or have been a victim of fraud, please contact one of our advisors directly at the Member Services Office.
Financial Services
Mexico: 800 681 1522
USA and Canada: 1 800 906 4396
Rest of the world: (+52) 998 881 8750
WhatsApp: (+52) 998 158 8382
cscfinance@sunset.com.mx
Discover More About This Topic
To learn more about how to protect yourself and stay informed, we invite you to read the full original article on the Club Sunset blog, part of the content available at club-sunset.com, and also accessible from Sunset World Resorts.
