Sunset world Culture
Grupo Sunset World se enorgullece con su compromiso con la protección de niños y adolescentes en el sector de los viajes y el turismo.
With The Code international certification, which was achieved together with ECPAT Mexico,whoare the representatives in the country for The Code, we are joining the NationalCode of Conduct,reaffirming our zero-tolerance stance towards any behavior that threatenschildren and adolescentssafety and well-being.
Sunset World se une a la campaña “Corazón Azul”, un movimiento que busca crear consciencia respecto al delito de la trata de personas y su impacto en la sociedad.
Sunset World joins the“Blue Heart”campaign, a movement that seeks to raiseawareness regarding the crime of human trafficking and its impact on society.
Sunset World Group received the Blue Heart Distinction from the DIF Benito Juárezas a Company Trained in Actions for the Prevention of Human Trafficking. In orderto receive the badge, 950 Grupo Sunset World employees were trained in theBlueHeartMéxico campaign to help preventthiscrime by giving avoice to victims ofhuman trafficking, generating awareness among the population and for people tounderstand how they can be participants of human trafficking even without knowing it, providing concrete information about the crime and empowering society tosupport its prevention, detection and combat.
En Sunset World siempre estamos comprometidos con ofrecer la mejor y más segura experiencia vacacional y seguimos trabajando para mantener los estándares de servicios.
In accordance with the current provisions after the declaration in May 2023 by the WHO (World Health Organization) stating the end of the SARS-CoV-2 COVID-19 pandemic, adding to what was referred to by the Government of Mexico decree of the end of the HEALTH EMERGENCY on September 9, 2023.
For our country, the condition remains in an ENDEMIC phase, meaning it will be a threat to latent public health, but foreseeable. It must be incentivized to maintain good hygiene practices.
Therefore, we’ve updated our quality standards to maintain and reinforce preventive actions to coexist in a safe environment for everyone’s health. Year after year, we continue to work with the maximum certification granted by the Secretariats of Tourism and Health to hotels and restaurants that meet the strictest safety and hygiene standards in the preparation and management of food and beverages, granting us the H Badge certification.
General Recommendations Acoording To Government Agencies
- Maintain frequent handwashing for 20 seconds.
- We keep clear signage reminding our members and guests of the correct use of hand sanitizer gel inside the property, as well as avoiding touching their face, eyes, nose, or mouth and covering themselves properly with the elbow flexed in case of coughing or sneezing.
- Hand sanitizer gel stations are set up in various areas of the hotel.
- Cleaning and disinfection are maintained and performed in all public spaces.
- Do not spit. If necessary, use a tissue, put it in a plastic bag, tie it, and throw it in the trash, then wash your hands.
- Stay home when you have respiratory illnesses and go to the doctor if any of the symptoms occur (fever greater than 38°C, headache, sore throat, runny nose, etc.)
Avoid contact with people with respiratory diseases as much as possible.
Medidas generales
Hotel transportation
- Maintain frequent handwashing for 20 seconds.
Reception desk
- The access points are cleaned and sanitized daily.
Housekeeper
- Changes linensdaily.
- Cleans and sanitizes rooms daily, following room standards, with particular attention tohigh-touch areas, such as telephones, controls, knobs, and desks.
- Public areas are kept clean according to the area standard.
Maintenance
- Apply and checkthe correct chlorine level in the pools.
- Routinely clean and replace air conditioning system filters.
Food and Beverage
- All consumer centers have digital menus downloadable to devices via QR code.
- The use of face masks is optional for guests who wishto wear them.
Creating Moments
- Gaming stations are kept clean daily according to area standards.
Fitness Center
- Promotes the use of hand gel and individual use of personal items.
Spa
- All areas are kept clean and with the presence of hand and surfacesanitizer for frontcontact areas.
- The use of steam, sauna, and jacuzzi are serviced by prior reservation.
In the following links of interest, you will be able to review relevant and up-todateinformationabout COVID-19, as well as various preventive measures to avoid the contagion of this virus.
