Our stay at the Sunset Royal Resort in Cancun was wonderful! We stayed the first week in September, 2019. We booked a two-bedroom unit as RCI members and invited two friends. We also booked NON-all inclusive, as we had visited Cancun before in an all-inclusive, and this time wanted to experience the City, Isla Mujeras, and other local attractions. Contrary to some reviews, we experienced no discrimination, discomfort, or inconvenience of any kind for our RCI status nor for our non-AI status—indeed we were treated as well as any guests. In large part, this was due to the superb ministrations of Alberto, “our” RCI concierge, who helped us with everything! Javier, and the other lovely gentlemen at the door also made our stay feel warmly welcoming. The resort itself was great. Our suite of rooms, #608-1 and 608-2, was two large separate corner rooms connected thru a private anteroom. The larger room had a kitchen/dining area, separated from the ocean-side balcony by a sunken living area (down 4 steps). There was a separate bedroom with king-size bed, with a large jacuzzi in the room. Altogether a very luxe suite with great views in all directions, and very responsive service. The pool and beach area were great. A large pool with large, very nice deck areas and a poolside bar. The service was good both there and on the beach. The Royal Sunset was the best for a beach lover’s vacation. We very much liked this place, as did our two friends, and would definitely go there again!

Nov 6, 2019 – Paula R – Member

Our Mexico

Pueblo del Maíz on Cozumel Island

Discover the cultural richness of the Mayan civilization on Cozumel, which in addition to its beautiful natural attractions, offers its visitors the opportunity to learn about Mayan life.


I love this place and have been coming for several years now Paulina, our concierge was fantastic! She went above and beyond in all that she did! Sweet person! Nickanor went out of his way to help us in many things and always with a smile! Javier greeted us warmly and was willing to help in any way, as always! Angel gave a great and delicious cooking lesson! Everyone was so friendly and helpful I wish I knew all their names. Not the fanciest place in the hotel zone but in my eyes the best! See you next year!

Oct 1, 2019 – conniebaker2019 – Member


We came during the slow time, the week that ended September and began October. Because we love to come when it is slooooow and there are less people, we are rewarded by no waiting at any restaurant, never needing to reserve a chaise by the pool or never having a problem securing a beach bed. We could see that things were looking really good at Tres Rios! Maybe because of the slow time, there was maintenance happening all over the resort, including painting of walls, cleaning up the flora, etc. We were happy to see this because in the past it appeared that the upkeep was not happening. The entire resort looked FABULOUS!! The only thing that was tough was that we happened to come during the week where the mosquitos were relentless! We brought repellant, had also purchased eco friendly repellent made by Tres Rio, but they still bit us until we had a tip at the Hacienda Grill restaurant one night to rub tequila all over our skin and they will not bite! (It actually really DID work, even though it sounds crazy!). So if you come this time of the year be prepared for extreme heat, high humidity and biting mosquitos! As always, the best thing about this beautiful resort is the amazing service with a smile that is prevalent with all the employees. Although they ALL are welcoming and working hard, there were some special people that we encountered that we feel we must mention here, in order for them to get the kudos they so rightfully deserved!! Beginning with the Concierge Keren who recommended activities including a wonderful trip on a Catamaran trip to Isle Mujeres. She always had a smile on her face and great suggestions for fun things going on at the resort to keep us entertained. The entertainment activities employees including Herencio at the pool, Diego, Pablo and Josa on the snorkel tours, and Jonathan with the Segway tours helped us have fun while also making sure we were always safe! Pablo at the bar had the most incredible Cosmos I have ever had, made for me every night at cocktail time at the sports bar. Both Jorge and Victor did a great job as our pool waiters. As soon as he started each morning at 11 AM, Jorge brought our favorite drinks without our asking and kept them coming all day! All the waiters, hostesses and the ladies who made our specialty omelettes, homemade tortillas & pancakes in AM at the Mexican restaurant were AMAZING. I lost the card with all their names, but they should all be recognized because every single day each of them gave us a big smile and made us feel so welcome! Exceptional waiters include Angel at the Italian restaurant and Miguel at the Hacienda Grill. I am sure we are missing others, but these mentioned employees stand out as people we felt really connected with and enjoyed seeing every day while we were at this amazing resort. Adios Tres Rios! We are now back home relaxed and restored with fond memories, and unfortunately a lot of itchy mosquito bites!

Oct 6, 2019 – Julie S – Member


Fisherman’s Village is our home in Playacar. The staff is exceptional, attentive and genuinely help you enjoy the day, Otto, Berenice, Allan, Bruno and Freddy with others always made our stays great. Chef Miguel’s demos and food were always well received. And, though we didn’t get her name, the lady staffing the toallas always had a big smile. We have a lot of options of places and we always come back to Fisherman’s. It’s a beautiful, well maintained resort staffed by great people. It’s not fancy it’s simply special.

Sep 30, 2019 – DexterH101 – Member

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