If you want to unwind and find something for everyone in your family or group, Hacienda Tres Rios is for you. You can sit all day or choose from activities geared toward any level. Manuel is a great yoga instructor/fitness advisor who make sure you gently stretch after cramped plane travel. He also leads walking tours and is patient and funny. Once you are at the pool, Isaac and Alex take care of activities like Zumba, volleyball, dance lessons and fun games. No pressure to join like some resorts, but if you do it is a lot of fun. The adult pool is quiet and relaxing all day long. Everyone in hospitality here, from gardeners to the housekeeping to the chefs and servers, is friendly and work hard to make your vacation stress free. Daniel in housekeeping makes the best towel animals and keeps things fresh. Our most recent week was made so fun by Santiago Garcia at the activity pool. He spends time getting to know his guests, always ready with a drink order, bottle of water, and a smile. Five star service from Santiago. Last, but not least, Janelly from the butler staff is a pleasure to work with. She is efficient, sweet and does not frown when you try to practice your Spanish, bad grammar and all. She is a wonder. Do not hesitate to book a trip to Hacienda Tres Rios.

May 7, 2019 – Wisco1209 – Member


Beautiful property with great amenities. Friendly staff always ready to please. Excellent food and good service. Our room was clean and nicely made up. Beautiful view of the ocean from every balcony in our suite. Housekeeping staff kept the room very clean and replenished with necessities. A great relaxing stay for us and a quiet place far from the maddening crowd but close enough to Playa del Carmen for shopping and fun. Thanks to Carolina, Bere, Bruno, Daniel, Pedro, Jessica, and everyone for making this a great vacation.

Apr 26, 2019 – Rich K – Member

Our México

The México you don’t see in the news

In México, landscapes are a luxury that everyone has access to, and there is more…


We experience a beautiful vacation at Cancun and the resort had a lot to do with it. The employees made it smooth and pleasant to talk, navigate and experience the entire trip. They were very helpful. I had problems using my cell phone to contact one of the tours I reserve and the security man lend me his cell phone to make the call. I was very touch by is action. The waiters at the buffet in the morning were so nice and attentive. I felt I connected with them and their cultures. I know it’s their job, but I felt it personal.

Apr 1, 2019 – Venture38600238682 – Member

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