I was pleasantly surprised at the excellent condition of the rooms and the service of the staff. Both were lovely. It is a beautiful setting by the lagoon and marina. Food was very good, and the transportation between their 4 hotels was a real plus. We could catch the bus to the Sunset Royal and walk to the Mexican market to shop. We booked our all-day tour prior to leaving the US, so I cannot comment on their tour services.

Jun 5, 2019 – lmace1 – Member


Quintana Roo Says Good-Bye to Plastic

Straws, plates, cups, cutlery and all single-use plastic items, as well as styrofoam, have been banned in the state of Quintana Roo thanks to the approval of the Residue Law for Prevention…


Where to start?? Our recent 7 night stay at the Sunset Fisherman was one of our greatest and most satisfying vacations in about forever. Quick highlights – Incredible people served us wonderfully all week. Every person that interacted with us was very pleasant and extremely helpful. Our meals were all very good and delicious. Every evening the dining room had a new menu, keeping the meals new and fresh. Our room that was only 15 meters from the beach, 25 meters from the pool and 30 meters from both dining areas was perfect for our needs (the bed was very comfortable). The small size of the resort allowed us to meet new people and create new friendships! We are planning on returning the same exact week in 2020 or 2021. I want to especially thank the following people for taking such great care of us! Berenice was so positive and went out of her way to take care of us. Such a very sweet person!! Freddy made us feel as if he was our personally assigned bartender. He keep us laughing and was just fun to be around! Pedro was also a great person that helped us, he was attentive to the details and we greatly appreciated that. Adan…what can we say?!?! He kept us well hydrated throughout the day 🙂 and was always happy to help us! Such a Great GREAT TEAM! We plan on coming back many more times and we will be recommending Sunset Fisherman to all of our friends that enjoy traveling. Tom and Melissa

May 23, 2019 – rvatommy – Member


Let me start by saying this has been the best hotel I have stayed at mostly because of the amazing service provided by the staff. In the lobby we were greeted with a warm welcome every time and they always answered our questions and helped us with all of our needs during our stay we were worried about how to get transportation to the nearby plazas and the lobby and especially the security guard Jose helped us tremendously, our concierge Led was also a great help. We ate a lot in the buffet for both breakfast and lunch and while the food was absolutely amazing we kept coming back for the amazing service provided by Francisco, Satu, Isai, Tony, Carlo, Lupe and especially Gonzalo. If you want to eat spectacular gourmet food to change it up a bit at dinner time I recommend La Vela our waiters Henry and Miguel gave us amazing recommendations for both the food and wine they had available and chef Lorenzo never failed to impress. After dinner if you want to have some fun dancing and singing we definitely recommend seeing the shows which start around 8 pm the best from the animacion team was Adriana she taught us the basic steps for salsa which were very useful for the rest of our time there ;). So even if you don’t know how to dance Adriana and the animacion team will show you how. The room was also clean and everything worked well, the only complaint I have is the Jacuzzi on our balcony did not work and the hot water was a little spotty sometimes but everything else for our stay was amazing.

Apr 28, 2019 – Nicole R – Member

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