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SUNSET FISHERMEN

Spacious rooms and very clean. Beautiful soft sand beach without strong undertow. Pools for small kids, older kids and adults.Especially wonderful staff including Juan Arce who will accomplish everything right away. Daniela, yoga and aerobics instructor, is joyful and knowledgeable. Waiters, Bruno and Rigoberto, are attentive and know how to pace your meal just right. Bartenders, Freddy and Wendy, make great drinks including Old Fashions!

Mar 6, 2022 – Nancy D Member

HACIENDA TRES RÍOS

Our first time back to Tres Rios in 7 years and we’re already planning to return next year! Very well maintained, clean and lush. Several changes for the better since our last visit: The main beach seaweed issue that affects most of the Riviera Maya resorts has been mostly resolved, the small beach between the rivers has been developed with an area for members only (and no more blasting dance music, just a beautiful beach with beds and hammocks), a new kids “water park” feature in the main pool keeps the two upper pools quiet and kid-free, more of the nature park is accessible (10 cenotes!) and the excursions (bike, pedal cart, Kayak, snorkeling, Sense, and Segway) are all very well organized and fun. Hector, Tzouali, and Issac were excellent! We are Herencia Club members and our favorite amenity is still the private rooftop bar and hot tubs.
The food, which was always great, is now even better! Kotori now has a hibachi AND a sushi bar. Porto Bello, always a favorite, was even more delicious and fun thanks to David’s flamed Bananas Foster dessert. The seafood pizza at Il Fiorno is a must!
One positive covid-related change is that the one (and only) buffet is behind plexiglass and portions are served at your request. We avoid buffets for sanitary concerns so decided to try it this time – it was excellent, and a great way to beat the lines that can sometimes form for lunch at the other restaurants. The only complaint was that room service can be very slow (2 hours), but we only used it to order a bottle of champagne which they put in the fridge when it finally arrived. With so much to see, do, and enjoy here there’s really no reason to stay in the room anyway. Skip room service and let them serve you. Every staff member we met was friendly and helpful. Alma’s lattes and pastries in the Cafe du Paris were the highlight every morning, as were the desserts and ice cream in the evening, our waiter Luis in Alebrije, and so many others we’d end up naming the entire staff. Overall a great vacation!

Mar 7, 2022 – PeteD25 Member

SUNSET ROYAL

As members of the Sunset World, We have been coming here since 2006. The Beach is beautiful with clear water. The staff there is their prized possession. The are family to us despite seeing so many new faces. They are always attentive and helpful above and beyond. The hotel and grounds are well maintained and it is always noice to see improvements since our last stay.

Great Job by everyone including Samantha& Giovanni @ Front dest,
David the Concierge,
Rafael, Elio & Carlos @ the Beach,
Karla, Leonardo, Julio. Gustavo the Chef @ Capriccio,
Julio, Geovanny, Abigail & Victor @ the pool bar
Alberto @ buffet
Jesus the Bellman & Jose the Driver from Premier Transportation

Mar 8, 2022 – Tom D Member

SUNSET ROYAL

Best beach in Cancun! Staff is incredibly friendly! Great location! Not our first visit; we were very impressed and happy with the recent upgrades (wifi speed, great selection of english movie channels, menu variety and quality of cuisine). Many thanks to our favorite employees: Guadaloupe, Rosa, Jesus, Carlos, Hector and Daniel! You are the best and our Cancun family!🥰
Day and evening entertainment team and shows were very enjoyable.
As usual, spa services (hot stone massage) were very good!
Can’t wait to see you again next year!

Feb 1, 2022 – Pierre C Member

SUNSET FISHERMEN

We had a fabulous time! Such nice and friendly people who took care of our every need. Alfredo, the lifeguard took us out on the catamaran for a wonderful adventure and view from the sea. I look forward to returning soon!

Jan 19, 2022 – sheriw2022 Member

SUNSET MARINA

The staff in this hotel are truly wonderful, they cannot do enough for you. The restaurant and bar staff in particular are so attentive, friendly and helpful and the entertainment staff are fun and friendly.
The hotel is spotlessly clean and there are plenty of Covid measures in place.
We would definitely recommend the Sunset Marina.

Jan 28, 2022 – So9ngw Member

HACIENDA TRES RÍOS

We had a wonderful time during our week long stay at Hacienda Tres Rios. We booked through RCI as WorldMark owners. We found the all inclusive package to be very affordable and a great value. The resort property is beautiful. The rooms are spacious, clean, and kept up very well. The food and drinks were excellent as were the variety of activities offered. We especially enjoyed the kayaking, river snorkeling and jungle cart tours. All of the staff members we encountered were very professional and accommodating. Special mention goes to Isaac for the kayaking and jungle cart tours, Abselon for the tequila tasting in the Aberjie restaurant, Miguel in Hacienda Grill, and Maricelda in Casa Las Islas. Thank you for a wonderful vacation!

Jan, 2022 – Rachel B Member

SUNSET FISHERMEN

Wonderful facility with excellent staff. Breathtaking beach view – best in Playa. Please remember to tip the staff. They work so so hard to provide us with an unforgettable vacation. Antonio, Michelle, Freddie, Marcial, Maria Teresa, Erik, Guillermo and so so many others will take such great care of you.

Dec 28, 2021 – DGN7090 Member

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